Basecamp Reviews
Basecamp Customer Reviews (10)
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Basecamp Features and Benefits
Basecamp is a comprehensive project management and team collaboration tool with a variety of features:
- To-do Lists: This feature helps track work, deadlines, responsibilities, progress, and details. It's a powerful place to manage tasks and assignments.
- Schedules: The project schedule displays dated to-dos, deadlines, milestones, and relevant events. It helps in managing project timelines.
- Message Board: This is the centralized place for big discussions about big topics. It completely replaces project emails and enhances communication among team members.
- Documents & Files: An organized space to create, share, and discuss docs, files (physical and cloud), and images. It provides a single place to store files and documents.
- Campfires: Basecamp’s real-time group chat lets you ask quick questions and get equally quick answers. It facilitates efficient communication.
- Check-ins: Get answers on a regular basis by automatically polling your team daily, weekly, etc. It helps in keeping everyone updated.
- Hill Charts: Invented here, Hill Charts give you a visual, intuitive sense of where projects really stand. It provides a clear bird’s eye view of the project's progress.
- Cloud File Support: Supports cloud files for Figma, Airtable, Dropbox, Adobe, Notion, and loads more. It allows easy integration with existing tools.
These features help in enhancing project management efficiency by keeping everything intuitively organized in one place. It reduces complexity and makes it easy to communicate with team members, track work, manage project timelines, and share and discuss documents and files. It also provides transparency in terms of client accessibility and allows easy creation of hill charts. The pricing system is transparent and there is a customizable on/off notification option. Basecamp is known for its all-in-one platform, communication tools, and client access. It's an attractive project management solution that sets it apart from other project management and team communication tools.
Basecamp Pricing
Basecamp offers two main pricing plans:
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Basecamp Ideal: This plan is suitable for freelancers, startups, or smaller teams. It provides every feature needed with 500 GB storage for files & documents. The cost is $15/user per month. Only employees are billed, guests can be invited for free.
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Basecamp Pro Unlimited: This plan is perfect for growing businesses, larger groups, and companies that want the best. It offers every feature, plus 1:1 onboarding tour with the team, 10x file & document storage (5 TB), option to pay annually by check, first-in-line 24/7/365 priority support, annual billing for simplified accounting, the Timesheet add-on to track time spent on projects, and the Admin Pro Pack add-on for greater control over access and permissions. Unlimited users can access this plan for just $299/month, billed annually. If preferred to pay month-to-month, it’s $349/month.
Both plans include unlimited projects, loads of storage space, innovative client access, rock-solid uptime reliability, 24/7/365 top-notch support, and complimentary classes. There are also discounts for non-profits, and entirely free accounts for teachers and students. Cancellation is entirely self-serve, no questions asked, no retention specialists trying to talk you out of it. Cancel any time, no long-term contracts to lock you in. Simple, straightforward, and fair, just as it should be.
Payment Method
Basecamp.com accepts payments via credit card. The account owner can edit the credit card info for monthly Basecamp billing. If a user prefers not to have a monthly charge on the credit card, a lump sum payment can be set up. The account owner can set up this lump sum payment option on the Account tab in Basecamp. Please note that purchase orders, checks, pay-later invoices, or PayPal are not accepted. For any changes to the credit card details or to remove the credit card from the account after the charge, an email can be sent to support@basecamp.com.
Basecamp FAQs
Basecamp Alternatives
Here are the top 10 alternatives to basecamp.com:
- Monday.Com - Known for its customization capabilities.
- ClickUp - Offers a free plan and is great for real-time integrations.
- Asana - Best for task management.
- Zoho Projects - Known for its reporting and analytics.
- SMARTSHEET - Best for scalability.
- Notion - Best for collaboration and all-rounded workspace integration.
- Airtable - Best for customizing your workflow.
- Teamwork.com - Best for freelancers and agencies.
- Wrike - Best for enterprise teams and advanced customization.
- Jira - Best for information technology (IT) teams.
Each of these alternatives offers unique features and benefits, so the best choice depends on the specific needs and requirements.
How To Open A Basecamp Account?
To open an account on basecamp.com, follow these steps:
- Visit the Basecamp website.
- Click on the Sign Up button.
- Choose a plan that suits your needs. There is a free 1-project plan available for those who want to manage only one project at a time.
- Enter your email address and create a password.
- Click on the Create my account button.
- Follow the on-screen instructions to complete the setup of your account.
Remember, if you need to manage more than one project at a time, you can upgrade your free account to a paid plan. For any further assistance, you can contact the Basecamp Support team. They promise to get back to you within an hour.